The controls for EHC heating systems are designed with the tenant in mind. We recognise that there are many types of central heating programmers and room thermostats in the market however we specify an uncomplicated hard wired room stat and easy-to-use 3 on/off heating programmer. Furthermore the Hot Water Programmer that we specify for Direct Cylinders is pre-programmed with the Economy 10 Electricity Tariff times.
EHC offer a support service to Social Landlords and their Tenants which is unique in the UK market – The Total Care Package. This involves visiting Tenants pre and post installation to discuss the following:
- Electricity tariff rates and times of the Economy 10 Electricity Tarff
- Providing Running Cost indications
- Supplying tenants with contact information of Scottish & Southern Energy to allow them to change their Energy Provider for the Economy10 tariff
- Discussing payment methods: Payment Card, Quarterly, Direct Debit
- Providing tenant education to ensure the heating controls are operated in an efficient and effective manner
- Supplying tenants with an Energy Information Pack. This contains details on keeping the house warm, best practice using the Economy 10 Tariff, Economy 10 times and indicative energy costs for various types of properties / occupancy
We also arrange Electricity Load Checks for properties where the new heating will be installed. If required we offer a monthly cost and energy monitoring facility for Whole House Electricity costs.
For a comprehensive description of our Total Care Package please Click Here
Affordable running costs are critical when selecting heating systems. EHC commissioned an Independent Company, Alembic Research, to perform an exercise to establish the energy usage, heating performance and running costs. Please CLICK HERE
for the full report.
EHC’s Electric Combination Radiators are supplied with a 15 year Guarantee on the body of the radiator and 2 years on the electronics. The Electric Boilers come with a 2 year guarantee.
Extended Warranties are available on all EHC Products.
From Aberdeen to Devon, EHC have supplied their service and products to Tower Block Apartments, Detached Houses, Semi-Detached Houses, Bungalows, Sheltered Housing Complexes and Schools. Please contact us if project information is required.
Port man thanks the Tele for new heating
A PORT dad who suffers from epilepsy and asthma has received a new heating system thanks to the Tele’s intervention.
David Williamson, from Northfield Avenue, contacted us to say the white meter storage heating in his house left him with breathing difficulties.
The 43-year-old claimed he’d repeatedly complained to landlords River Clyde Homes to no avail.
We stepped in and now David has a new and improved system.
He said: “I want to say thank-you to the Tele. It has made such a difference, as I can now watch the TV in comfort without having to pile on layers of clothes.
“The old system didn’t heat the house but now it’s like living in luxury.”
The new heating system supplied by the Electric Heating Company has also improved the life of his son Brendan.
David added: “He can now sit in his room and play on his laptop, whereas before it was so cold that he had to lie in his bed with the quilt covering him.”
He was also keen to thank Jim Snoddy and Robert Allison of River Clyde Homes, as well as Gary Cowan from The Electric Heating Company.
David said: “These guys were great and did a really good job.”