Electric Heating Company services are returning to normal.
The Electric Heating Company (“EHC”) are one of the foremost suppliers of electric heating and hot water products in the UK for over 13 years
We have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement. Our product knowledge and support is unrivalled in the heating and hot water industry.
Within our portfolio we offer a complete range of high quality products including Electric Boilers, Electric Radiators, Unvented Stainless Steel Cylinders and Water Heaters. Our products have been designed with both the installer and homeowner in mind and as such all the controls used with our products are contemporary and user friendly.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide, but don’t just take our word for it, see what a few of our clients have to say…
From initial enquiry to completed order we believe in focusing our attention on Customer Care.
The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products.
Our Products are specified on many Contracts throughout the UK and our customer base includes Social Landlords, Private Landlords, Developers, Homeowners and the general Heating Trade. In addition to our product catalogues our websites contain Installation & Technical Manuals, Energy Information and a host of relevant details relating to our products.
EHC offer an Accredited Heating Contractors scheme that operates throughout the UK.
At EHC we understand that we have a Social responsibility and duty of care to provide accurate and appropriate advice to all our clients irrespective of the status, background or social standing.
All our Products have been designed to be compliant with the latest Regulations however safety and eco fundamentals are always at the core of our Product Design.
All our Staff are fully Product trained and are aware their Customer Care responsibilities as we always sell and service with a conscience and will only apply our products where they belong.
We realise we have an obligation to support all our Customers and are always on hand to help and assist. Integrity is at the core of our values and we are committed to delivering on our promises.
We will endeavour to always treat our Customers and Suppliers with dignity and respect as we fully understand that they are integral to the continual growth of our business and future.
Mrs J McCrossan
Please don’t take this to be condescending in any way but it was so refreshing to deal with someone who was efficient and willing to help especially when I really didn’t know what I was needing. Many thanks.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.