Finance2018-05-14T09:58:07+00:00

OUR 0% FINANCE SERVICE HAS BEEN SETUP TO HELP MAKE PURCHASING A NEW HEATING SYSTEM EVEN EASIER

We understand that when it comes to a new heating system, sometimes you’ve just got to have it. And now you can do so even if money is a little tight.

Our 0% financing service has been setup to help make purchasing a new heating system even easier. Simply browse our website, choose your items and then apply for finance at checkout. A quick decision will be made meaning you can buy what you want today, and get it delivered tomorrow!

Finance Options

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Interest Free Financing

Spread the cost of your order into affordable monthly repayments with Interest Free Credit. With 0% finance and as little as a 10% deposit, it couldn’t be easier for you. See our T&Cs for more details.

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Want To Spread The Costs Further?

If you want you can spread the cost over a longer set period of 24 or 36 months at a set interest rate of 9.9% APR. See T&Cs for more details.

The Electric Heating Company Ltd acts as a credit intermediary. Finance options are provided by Divido Financial Services Limited in association with Shawbrook Bank Limited who is authorised and regulated by Authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the  Financial Conduct Authority. Registered office: Registered office Lutea House, Warley Hill Business Park, Great Warley, Brentwood, Essex, CM13 3BE. Finance available subject to age and status. Terms and conditions Apply.

No Deposit Small

No Deposit

0% Finance Small

0% Interest

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Instant Decision

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Apply Online

Do I Qualify For Finance?

  • You must be over 18 years of age
  • You must be a UK resident with at least 3 years continual address history
  • You must be in full time employment, unless retired or a house-person with a spouse in full time employment
  • You must have a UK bank account capable of accepting Direct Debits
  • The goods must be delivered to your home address

FAQ’s

On the finance page you can choose your preferred finance and deposit options to instantly calculate the monthly repayment amount. For example, you can choose how much deposit to pay, from 10% to 50%. Please note that these options just give an indication of the finance deals available. You make your final decision on which finance package you would like at the application stage of our checkout.

It’s simple! Just add the products you want to your Basket, click ‘Proceed to Checkout’ and then on the payment page click the ‘Finance Payment’ button. You’ll be asked to check your order total and confirm. You’ll then be taken to the Divido web site. This is where your finance application is processed. Assuming your application is accepted you’ll be able to place your deposit and confirm your order right there. There are no forms to sign and send off!

If your finance application is accepted and you pay the deposit, your order will come through to The Electric Heating Company and we’ll send you the products, normally despatched the very next day.

N.B. As the last step of the deposit process you will be taken to your bank’s website to verify the password you set for using your credit or debit card online. If your card is not registered in either the Verified by Visa or Mastercard Secure password schemes, you will not be able to place your deposit online. You can register your card to the schemes online with Mastercard or Visa.

Divido finance option offers a structured repayment plan at a fixed rate to allow you take spread the cost of a purchase.

Instead of paying for things upfront, we give you the possibility to buy products and services with manageable payments.

Another advantage is that you can pay off the loan early without incurring a penalty.

All monthly payments are paid by direct debit from your personal bank account. Typically the first payment will be due one month after the date of the finance agreement and subsequent monthly payments will be due every month for the length of your term on that day of the month.

Simply click the “Apply for Finance” button at the payment stage of the checkout process. Then carefully read the agreement and related information. If you are happy to proceed, you can sign the agreement online and click a button to send it to the finance company for an instant decision. If you are approved we’ll ask you to pay the deposit online using a credit or debit card. Upon receipt of your deposit payment, we’ll authorise the order and dispatch it in the normal way.

Our online application form typically takes less than 3 minutes to complete. Your application is instantly sent to the finance company and they will typically respond with their decision in around 10 seconds. Some applications may take longer to process.

We will check your application has been accepted and we will dispatch the goods in the normal way. The finance company will then write to you to confirm the repayment amounts and schedule.

No, we only accept finance applications online

Unfortunately we are not given the reason why a customer is declined for finance. The authorisation process is carried out by the finance company and Divido, The Electric Heating Company Ltd has no part in the decision. The decline message is sent to us by the lender with no explanation or justification. The reason for a decline is often that incorrect information has been entered in the finance application form. Please ensure you carefully enter all required information.

Yes. A credit check forms part of the automated decision making process and is part of a responsible lending policy.

The finance company uses an automated credit check as part of their decision making process. If you have an adverse credit record it may affect their decision. To give yourself the best chance of acceptance, please ensure you complete the credit application form correctly. Please don’t apply for credit unless you’re sure you will be able to comfortably repay it.

Yes. You must have a UK bank account capable of accepting Direct Debits.

Yes. If your finance application is accepted, you will be required to pay a minimum of a 10% deposit online, using a credit or debit card. The amount of the deposit is shown in the finance summary.

Your monthly repayments are collected by direct debit.

You can settle the agreement at any time by paying off the amount you owe. You will need to get in touch with the finance provider to do this.

All purchases on finance can only be refunded in FULL if the whole order is returned, and received by The Electric Heating Company, within 10 days of purchase (Divido has 14 day cooling off period). Once your order has arrived back at our warehouse we will cancel your finance agreement. You will receive an email from Divido confirming the cancellation and the refund of your deposit.

Yes, you can exchange product (of the same value or more), within 30 days (from the day of received/signed for) using our normal returns policy. We will review each exchange separately and consider what, if any, alterations this has on your finance package chosen and accepted.

This depends on what finance package you select, 10 or 12 month agreements are 0% interest so doesn’t cost you a penny in APR however the 24 & 36 month agreements have a representative 9.90% APR.

If you fail to pay any amount you owe under the Credit Agreement by the date it is due, the finance company may charge you interest on that amount until you pay it. They may also levy charges for:

  • processing any payment made other than by direct debit, sending arrears letters, reminders or documents to which you are not entitled
  • arrears telephone calls
  • tracing you if you move address without notifying them
  • cheques, standing orders or direct debits which are dishonoured, stopped or not paid by you

Please refer to the finance agreement for full details.

Yes. It is extremely safe to apply on-line. Your personal information is encrypted before transmission to ensure it cannot be viewed by any unauthorised third party. The DIVIDO finance gateway uses proven techniques to ensure the security and integrity of sensitive data. Our public web servers are certified by SSL’s, ensuring that both the consumer and the retailer can have confidence that nobody can impersonate DIVIDO to obtain confidential information. Data storage on DIVIDO systems and the communication between DIVIDO and our partner lenders, is regularly audited to the highest standards to ensure a secure transaction environment. This includes specific regular third-party testing for vulnerabilities and reviews of application security and access control procedures.

Finance options are provided by Divido Financial Services Limited in association with Shawbrook Bank Limited who is authorised and regulated by Authorised by the Prudential Regulation Authority andregulated by the Prudential Regulation Authority and the  Financial Conduct Authority. Registered office: Registered office Lutea House, Warley Hill Business Park, Great Warley, Brentwood, Essex, CM13 3BE. Finance available subject to age and status. Terms and conditions Apply.

 

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