Posted on 2nd July 2020
The Covid-19 pandemic has had a massive effect on all walks of life. The electric heating industry is no exception and with access to properties required to complete either repairs or new installation works it presents a significant challenge during the lockdown periods. It is likely for some occupiers that this will be an ongoing situation dependant on their personal circumstances and the nature of the required works.
The heating industry and EHC have always adopted responsible working practices in relation to Health and Safety and will endeavour to mitigate any risks associated with Covid-19.
At EHC we pride ourselves on our good working practices and accordingly are taking the necessary steps to ensure our supply chain which includes Accredited Installers comply with any steps we deem necessary to protect our client base.
Choosing the correct heating system for your home is an integral part of the journey and as such EHC are developing a Virtual Showroom to showcase our product range and assist those who may still be shielding from the effects of Covid-19.
The benefits of this exciting new tool ensure customers can, by using the power of augmented reality technology and their smart devices, place a rendition of each Solaris Electric Heater model in true scale in their home or office settings.
This pioneering technology allows users to both understand the ideal size of the Solaris 500W, 1000W, 1500W, 2000W and by the clever use of their smart devices also see this represented on their actual decorated room surroundings, all from the comfort of their own environment!
This contactless provides another considered layer in which EHC have invested to maintain and ensure our home-based customers can still access these hugely popular and essential items for their homes.
The State of the Art easy to use DSR Controller, located on the front of the Heater for ease of use, can be controlled for both time and temperature either manually or wirelessly when using the optional EHC Smart APP Gateway. The Intelligent Temperature Control system has been designed to reduce energy bills and maximise controllability.
It is manufactured using high grade 100% recyclable Aluminium. The front air outlet located at the top of the Heater ensures that the heat emitted is pushed into the room to prevent hotspots and wasted energy at ceiling height. This feature also prevents scorch marks to protect your décor.
The heat source is provided by high quality elements located at the base of the Panel Heater and within the refractory ceramic blocks which also generate high thermal inertia for a fast response and added comfort.
It can also be used as a free-standing Heater if you purchase the optional Feet.
To try out the DSR Solaris Virtual Experience, https://www.electric-heatingcompany.co.uk/electric-radiators/dsr-solaris-heaters/ on a mobile device. Visit www.electric-heatingcompany.co.uk for further details or call 01698 820533 to speak to our Sales Team.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Mrs J McCrossan
Please don’t take this to be condescending in any way but it was so refreshing to deal with someone who was efficient and willing to help especially when I really didn’t know what I was needing. Many thanks.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.
K Kerr, West Lothian
Your guys have just been and I’d like to say how helpful, friendly and professional they both were. They are a credit to your company and made me feel reassured. Thank you for responding so quickly and for getting the issue fixed.