Posted on 4th April 2017
Price Comparison sites should offer real value to the end consumer, lots of information and features the end user can’t find by simply going to the retailer. This should include detailed comparisons, special deals, product specs, user guides, news and advice and additional content to provide value to the visitor. The consumer has to feel that the recommendation is actually the best deal for THEM and not just for the comparison site owner. The consumer must also be able to trust the comparison site they are using to provide unbiased and supported information.
The Electric Heating Company have never advertised or been part of any formal price/product comparison website for electric heating products or electric heating systems. The Electric Heating Company would only advocate a listing on such a site if it were created by an independent and unbiased third party such as Which or Moneysupermarket.
The Electric Heating Company do not advocate purported comparison sites which;
do not display product prices, do not display how claims on efficiency, cost and energy savings have been independently verified and substantiated, only display products from related manufacturers; and do not display contact details of the site owner.
Examples of such sites would be www.compareheaters.co.uk and www.whatheater.co.uk These sites would appear to only include products offered by a single or related supplier and as such do not offer an unbiased opinion on behalf of the Public.
The Electric Heating Company would urge all consumers to treat purported comparison sites which do not display the above information with caution. EHC believe a responsible approach should be taken when using electric heating and only supply products that are fit for purpose.
Mrs J McCrossan
Please don’t take this to be condescending in any way but it was so refreshing to deal with someone who was efficient and willing to help especially when I really didn’t know what I was needing. Many thanks.
Kevin Andrews, Installer, Cornwall
I am an installer of these modern, efficient electric radiators in Devon and Cornwall.
From experience, they are excellent heaters from an excellent company.
All the staff are very friendly and helpful. They are a pleasure to do business with.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.