Posted on 4th April 2017
Price Comparison sites should offer real value to the end consumer, lots of information and features the end user can’t find by simply going to the retailer. This should include detailed comparisons, special deals, product specs, user guides, news and advice and additional content to provide value to the visitor. The consumer has to feel that the recommendation is actually the best deal for THEM and not just for the comparison site owner. The consumer must also be able to trust the comparison site they are using to provide unbiased and supported information.
The Electric Heating Company have never advertised or been part of any formal price/product comparison website for electric heating products or electric heating systems. The Electric Heating Company would only advocate a listing on such a site if it were created by an independent and unbiased third party such as Which or Moneysupermarket.
The Electric Heating Company do not advocate purported comparison sites which;
do not display product prices, do not display how claims on efficiency, cost and energy savings have been independently verified and substantiated, only display products from related manufacturers; and do not display contact details of the site owner.
Examples of such sites would be www.compareheaters.co.uk and www.whatheater.co.uk These sites would appear to only include products offered by a single or related supplier and as such do not offer an unbiased opinion on behalf of the Public.
The Electric Heating Company would urge all consumers to treat purported comparison sites which do not display the above information with caution. EHC believe a responsible approach should be taken when using electric heating and only supply products that are fit for purpose.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Kevin Andrews, Installer, Cornwall
I am an installer of these modern, efficient electric radiators in Devon and Cornwall.
From experience, they are excellent heaters from an excellent company.
All the staff are very friendly and helpful. They are a pleasure to do business with.
Joanne Greenwood, North Yorkshire
An ode to my lovely new bathroom radiator
A helpful young chap knocked at my door today
To deliver my radiator, of which I must say
Has thrilled me, the manufacturing quality superb
Purchased to keep toasty whilst soaking in my tub
I’m delighted with the colour RAL6019
The pale green restful & calming…..simply divine
So thank you so much from my Hubby and me
To the German engineers, Carole, and all at EHC
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.