Posted on 23rd December 2019
The Electric Heating Company are one of the UK’s leading suppliers of electric heating and hot water products in the UK for 15 years. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any central heating and hot water requirement. Our product knowledge and support is unrivalled in the heating and hot water industry. Within our portfolio we offer a complete range of high quality products including Electric Boilers, Electric Radiators Unvented Stainless Steel Cylinders and Water Heaters.
EHC have extensive experience of the Electric Heating market and all our Products are designed and manufactured to the highest quality standards. All EHC products are commonly regarded as being reliable and affordable and are used on many projects throughout the UK as a preferred option when replacing outdated Storage Heaters. All our products are offered with a comprehensive Warranty which is also supported by our Accredited Installer scheme.
From initial enquiry to order completion we believe in focusing our attention on Customer Care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products.
EHC also offer a Total Care Package for large contract upgrades by visiting tenants / occupiers pre and post installation to assist them with their new heating system in order to ensure maximum economy & efficiency is achieved.
Internal Specification Specialists
Our in-house design team provide invaluable support to Specifiers, Architects, Housebuilders and Heating Contractors.
When calculating heat losses we take into account room dimensions, windows and heat levels in adjacent areas, our Design Team carries out heat loss calculations to assess a property’s heat load and ensure each project achieves the required performance levels. Our team then prepare a detailed, bespoke design outlining which specified products are required and all designs include the necessary summary.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.
K Kerr, West Lothian
Your guys have just been and I’d like to say how helpful, friendly and professional they both were. They are a credit to your company and made me feel reassured. Thank you for responding so quickly and for getting the issue fixed.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.