Posted on 24th March 2020
Throughout the COVID-19 outbreak the Electric Heating Company are mindful of our duty to keep our existing heating installations operating within these unprecedented times. We endeavour to handle all emergency enquiries where possible within our reduced business capacity.
Our Technical Support Team remain on call to answer any emergency enquiries and can be contacted via our telephone number (01698 820533) or by email at email@example.com.
Our emergency support service does include the dispatch of replacement parts that may be required to repair existing heating systems – However the parts may be delayed slightly due to courier demands/requirements.
We appreciate your continued support and patience.
Kevin Andrews, Installer, Cornwall
I am an installer of these modern, efficient electric radiators in Devon and Cornwall.
From experience, they are excellent heaters from an excellent company.
All the staff are very friendly and helpful. They are a pleasure to do business with.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Mrs J McCrossan
Please don’t take this to be condescending in any way but it was so refreshing to deal with someone who was efficient and willing to help especially when I really didn’t know what I was needing. Many thanks.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.