Posted on 10th September 2018
The Electric Heating Company have been working hard to deliver you smarter heating by making our DSR Radiators compatible with Amazon’s Alexa. If you connect your DSR Electric Radiators with Amazon Echo or Amazon Echo Dot, you can use up to 28 commands to adjust the temperature of your home without leaving the comfort of your couch.
For example, if you say “Alexa, ask heating control to set the house to 22 degrees”, your home will adjust to that temperature. You can also be more specific than that and say the name of the electric radiators that you have chosen using our DSR System Control App, for example “Alexa, ask heating control to set the living room to 22 degrees”. If you have two electric radiators in the same room, you can name one of them ‘Kitchen 2’ for added control.
To connect your DSR Radiator with Amazon’s Alexa you have to purchase our DSR Smart Gateway and download our free app “EHC DSR Control System” and follow the set-up instructions on the manual that you receive with your radiator. Once set up, enter our app which will redirect you to a login screen where you will create an account.
After you have followed the simple instructions and named your radiators, you will need to download the Alexa Skill “Heating Control” from Amazon, and then you’re ready to go.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Mrs J McCrossan
Please don’t take this to be condescending in any way but it was so refreshing to deal with someone who was efficient and willing to help especially when I really didn’t know what I was needing. Many thanks.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.