Posted on 10th September 2018
The Electric Heating Company have developed the DSR Electric Radiator, which is a high end, precision engineered product. Using our expert knowledge and years of experience, we have designed this product with both the installer and homeowner in mind, and as such all the controls used within our products are contemporary and user friendly.
Our DSR Electric Radiators are designed to comply with the latest building regulations and domestic heating compliance guide as it can be installed as a fully controllable system.
To help the installer and homeowner understand and utilize the full capabilities of our intelligent DSR Electric Radiator for the most comfortable heating experience, some of the fantastic control features are listed below:
Each heater can be programmed as an individual standalone unit using the built-in Digital Time & Temperature Programmer. The program supports a 7 day heating cycle with 1 hour time increments with the ability to utilise three different temperature profiles. If simplicity is what you are after then just switch to the manual Digital thermostat screen where you can increase or decrease the temperature manually to suit your comfort level.
The 7 day programmer can be setup in 4 easy steps;
Set your chosen temperature for each of the three temperature profiles Navigate to the program setup screen Adjust each hour increment with your chosen temperature profile for that period, continue this for each of the 7 days Set the real time clock and press Ok to save your heating cycle.
When you connect your DSR Electric Radiator to a DSR Smart Gateway, you can control your DSR Electric Radiator wirelessly using our mobile app “DSR Control System”, which is available for iOS & Android devices. On our DSR Control System app you are able to programme your individual radiators, or groups, to turn on at certain times, up to a maximum of 30 radiators can be connected to a single gateway. Alternatively you can log in online using our online portal on the EHC website using any laptop or desktop. This gives the ability to control your heating with maximum flexibility from any smartphone, tablet, or computer.
Another interesting feature is the Power Load Shedding Setting, which is very useful in situations where there is a limited power supply within the property or you just want to keep your energy consumption to an absolute minimum. You are able to assign a maximum power limit to whichever value you desire, and the radiator system will automatically be adjusted by depending on the preset limit. The Power Load Shedding setting also provides the ability to set a heating priority for each heater to low, medium, or high. Setting a heating priority to your DSR Electric Radiators will determine which order your DSR Radiators will shutdown in the event that there is insufficient power to heat all DSR Electric Radiators at the same time due to the property exceeding the maximum power limit.
The DSR Electric Radiator also has an ‘Open Window Feature’ which is built into the control system. The Open Window Feature causes your DSR Electric Radiator to automatically switch off for 30 Minutes if the room temperature drops by 2.4 degrees in any 4 minute period, saving you energy and money. You can override this feature easily by pressing any button on the radiator’s controls to return the radiator to its original settings.
At EHC, we have been working hard to deliver you smarter heating by making our DSR Radiators Compatible with Amazon’s Alexa. If you connect your DSR Electric Radiator with Amazon Echo or Amazon Echo Dot, you can use various voice commands to adjust the temperature of your home without leaving the comfort of your couch. For example, if you say “Alexa, ask heating control to set the house to 22 degrees”, your home will adjust to 22 degrees.
With this feature activated the radiator system will learn what time it should switch on to achieve the desired room temperature.
The heaters will monitor the room temperatures over 10 days to establish how quickly the home reaches your temperature setting. The operating system uses this information to switch the heaters on at the correct time in advance to achieve your specific temperature setting at your requested time making your home comfortable when you want it to be.
This smart feature simply works by using geo-fence technology where the user defines a perimeter at a set range around their property, when the device carrying the DSR Control App enters or leaves the specified perimeter the Geo-fence feature is triggered and automatically increases or decreases the room temperatures. From within the DSR Control App the geo-fence zone can be set to a radius around your home from 150 metres to 1000 metres.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.
K Kerr, West Lothian
Your guys have just been and I’d like to say how helpful, friendly and professional they both were. They are a credit to your company and made me feel reassured. Thank you for responding so quickly and for getting the issue fixed.
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.