When heating & hot water systems fail – what happens next?
Following recent conversations with housing providers at several events, one theme has come up consistently – performance matters, but what happens when systems fail matters just as much. A failure means an unhappy tenant, and then delays and cost in terms of repair, specialist-only servicing and making good of the property. While newer ‘innovative’ solutions may promise performance and something new the reality can be different. We hear from some providers that thermal energy stores/heat batteries leak over time, with the phase change material (gel like) leaking and causing property... Read More