Posted on 26th September 2017
EHC welcome the article in the Guardian today that supports NEA’s Warm Homes Campaign which raises awareness to tackle Fuel Poverty and the importance of being able to live in a warm, comfortable home. There are currently over 4 million UK households which are deemed to be in Fuel Poverty and unable to live in a warm, dry home.
EHC are members of National Energy Action (NEA) and are committed to supplying products which are Energy Efficient and affordable to operate in hard to heat properties. We operate several initiatives aimed at providing heat when required, maximising Off Peak Tariffs and utilising our Products with Renewable Products. A typical example would be our Solar PV ready Radiators which work in conjunction with an Intelligent Controller to ensure that a homeowner is using all of the Solar PV energy being generated and minimising what generation is sent back to the grid. The system will operate to ensure that the feed in tariff received for generation is not affected and can still be received by the appropriate party. To date the system demonstrates that it can act as a pre-heat to lift the Temperature of the room where the Radiators are installed.
Where our customer is an RSL we also offer the EHC Total Care Package. This is particularly beneficial to RSL’s whose Tenants who might be fuel poor as we educate both the RSL and Tenant fully on the EHC heating system, how to operate it, appropriate tariffs and generally on how to keep their home warm. We do this by visiting each Tenants property before and after the EHC heating system has been installed. We then help the Tenant should they have issues with their heating system at a later date or wish their running costs to be monitored. The Total Care Package applies to the RSL property for the lifetime the EHC heating system is in the property.
For further information regarding our Energy Efficient Products please call 01698 820533
Visit the NEA website here – http://www.nea.org.uk
Joanne Greenwood, North Yorkshire
An ode to my lovely new bathroom radiator
A helpful young chap knocked at my door today
To deliver my radiator, of which I must say
Has thrilled me, the manufacturing quality superb
Purchased to keep toasty whilst soaking in my tub
I’m delighted with the colour RAL6019
The pale green restful & calming…..simply divine
So thank you so much from my Hubby and me
To the German engineers, Carole, and all at EHC
R Stacey, Wokingham
I want to extend a massive thank you to you for being so proactive and so friendly about my issues. Considering I emailed you on a Sunday and you had the resolve to me by circa 9.19am on Monday I am very impressed.
Thank you again for the excellent customer service shown by you and the team. A client problem resolved quickly, easily and pleasantly. It’s almost a rarity these days.
Kevin Brown, Precision Plastics (Guernsey) Limited
We are a medium sized independent Builders & Plumbers Merchant / Home Improvement Centre based in the Channel Islands and always looking for quality products to add to our portfolio and offer to our discerning customers. Quality is important on a contained Island market as word of mouth plays a large part in the success of our business.
We took on EHC in 2012 and , in a nutshell, “haven’t looked back”. The Comet range of boilers has proved very popular with installers and householders alike and is now being seen by developers as the perfect choice for their projects giving us many repeat sales. We have also received very favourable comments on their solar equipment.
Having reliable back-up is a major factor on island and to this end EHC have proved to be a top-rated supplier always quick to deal with any minor problems that may arise.
Speed of delivery is excellent, positive feedback from our customers is as good as 100%, and their support at trade shows and provision of display product has provided us as a supplier with all we could ask for.
Mr Thomas, ‘X’ Council, Lincolnshire
I have recently received a call from the Housing Officer on behalf of the residents of x Court, wanting to pass her thanks on to Kevin.
She informed me that he has been extremely helpful throughout the whole process of the Total Care Package from start to finish and even afterwards.
Once again many thanks from the residents and from myself.