About Us – The Electric Heating Company
The Electric Heating Company (“EHC”) are one of the foremost suppliers of electric heating and hot water products in the UK for over 13 years. Using our expert knowledge and experience, we have developed our product portfolio to accommodate almost any Central Heating and Hot Water requirement. Our product knowledge and support is unrivalled in the heating and hot water industry.
Within our portfolio we offer a complete range of high quality products including Electric Boilers, Electric Radiators, Unvented Stainless Steel Cylinders and Water Heaters. Our products have been designed with both the installer and homeowner in mind and as such all the controls used with our products are contemporary and user friendly.
Our systems are designed to comply with the latest building regulations and Domestic Heating Compliance Guide as all our central heating products can be installed as fully controllable systems.
We are renowned for always putting the customer first and have won National customer service awards in recognition of our efforts. From initial enquiry to completed order we believe in focusing our attention on customer care. The personnel at The Electric Heating Company are approachable, very experienced and committed to ensuring you have the best available options when choosing your products. We take great pride in the level of customer service we provide, but don’t just take our word for it, see what a few of our clients have to say…
Our Products are specified on many Contracts throughout the UK and our customer base includes Social Landlords, Private Landlords, Developers, Homeowners and the general Heating Trade.
EHC believe every business should try to be innovative in the field which they operate. EHC have demonstrated this over the years and latterly through winning the Business Excellence Award for Innovation from North Lanarkshire Council for 2 years running. These awards were presented to EHC for the development of a new range of EcoSave Wi-Fi ready electric heaters and our Solar PV Ready Electric Radiators. EHC have also completed successful trials with the support of Scottish Enterprise for the Solar PV Ready Electric Radiators (insert link). Therefore, innovation is the driving force for the future of EHC and its Customers.
At EHC we understand that we have a Social responsibility and duty of care to provide accurate and appropriate advice to all our clients irrespective of the status, background or social standing.
All our Products have been designed to be compliant with the latest Regulations however safety and eco fundamentals are always at the core of our Product Design.
All our Staff are fully Product trained and are aware their Customer Care responsibilities as we always sell and service with a conscience and will only apply our products where they belong.
We realise we have an obligation to support all our Customers and are always on hand to help and assist. Integrity is at the core of our values and we are committed to delivering on our promises.
We will endeavour to always treat our Customers and Suppliers with dignity and respect as we fully understand that they are integral to the continual growth of our business and future.